Amy Betten

We had Blueprint set up our service call center for our 5 dealerships a couple years ago. The install was very professional and they bring a turnkey approach to starting one. They have ongoing monitoring and training of the center remotely to make sure the work habits are being created effectively. They monitor your reports and your ROI to make sure you are hitting the Key Performance Indicators. I work closely with Trina and Anne and they are two of the sharpest people I have worked with in the Auto Industry, who both understand what our desired outcomes are and also have tremendous coaching and communication skills. A truly professional company and the people you get to work with are 10+!